Frequently Asked Questions
Find answers to common questions about our pickup service here. If you need additional support, email us at pickups@glasshalffull.co.
How much does pickup service cost?
When paying annually, glass recycling pickups start at $20/month. When paying month-to-month, glass recycling pickups start at $25/month.
We currently offer mixed recycling pickups as an add-on service in Jefferson Parish and Mobile. For detailed pricing info, please visit our "Sign Up" page here.
What size are the custom crates?
Our blue glass recycling crates are 9 gallons and hold about 35-42 bottles each, depending on size and shape.
Our green mixed recycling crates are 18.95 gallons, or about twice the size of our blue crates.
What glass products can I place in my blue crate(s)?
We accept almost all glass bottles and containers.
Please rinse any glass that contained a food product (e.g. sauce, vinaigrette) and remove any bottle caps and corks. There's no need to remove labels– our machinery sifts them out.
Accepted: Container glass (all colors), drinking glasses, empty candle jars (please remove all wax residue), clear and flat glass panes, and frosted glass.
Not accepted: Lightbulbs, windows, mirrors, table tops, Pyrex bakeware, windshields and other laminated glass, tempered glass, plexiglass, acrylic glass, ceramic, porcelain, and crystal.
What mixed recyclables can I place in my green crate(s)?
We accept cardboard, paper, aluminum, tin, and plastics #1 & #2.
Accepted cardboard and paper products include: Junk mail, newspaper, cereal boxes, glossy magazines, 6-pack bottle carriers, and corrugated cardboard boxes.
Please break down large cardboard boxes and stack them next to your GHF crate.
NOT accepted: Soiled pizza boxes, milk and juice containers.
Accepted aluminum and tin products include: aluminum cans (please crush), tin cans, dog/cat food cans, beverage caps and lids.
NOT accepted: aerosol cans, wire hangers, and aluminum foil.
Accepted #1 and #2 plastic products include: Soda bottles, water bottles, #1 and #2 caps, shampoo bottles, detergent containers.
NOT accepted: plastics #3-#7 and plastic bags.
How can I modify my subscription after signing up?
You can modify your subscription at any time after signing up. Simply email us at pickups@glasshalffull.co and our support team will be in touch with you soon.
Modifications include changes to your pickup address, number of crates, or frequency of pickups. If you are moving neighborhoods, there's a chance your monthly pickup date may change.
How can I pause service or skip a pickup after signing up?
Simply email us at pickups@glasshalffull.co prior to your monthly scheduled pickup and our support team will be in touch with you.
How can I schedule a one-time pickup service if I do not have a subscription?
Unfortunately, at the moment we do not offer one-time pickup services.
How can my business sign up for glass recycling pickups?
From restaurants and offices to hotels and casinos, we serve businesses of all kinds. Sign up for commercial pickups to minimize your brand's ecological footprint, cut garbage collection costs, and contribute to a greener future for the Gulf Coast Region! Click here to learn more.
What do I do if I live outside your current service areas?
Our current areas of service include:
New Orleans
Jefferson Parish
the Northshore
Baton Rouge
Bay St. Louis and Waveland, MS
Mobile, AL
BHAM, AL
If you live outside these areas, please join our waitlist here. We'll contact you as soon as our area of service expands to include your neighborhood!